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MyPillow puts health claims to rest in settling California lawsuit

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The company agrees to stop claiming its pillows can prevent or treat disease without citing evidence

By James R. Hood of ConsumerAffairs
November 1, 2016

PhotoCan a pillow really prevent multiple sclerosis? Maybe, but there's no scientific evidence to back up the claim and, as a result, MyPillow has agreed to stop marketing its pillow as being able to prevent, treat, or cure diseases or symptoms unless it has scientific evidence to support its claims.

The agreement stems from a lawsuit filed last month by the Alameda County, Calif.,District Attorneythatfocused onMyPillows unsubstantiated claims to treat conditions such as insomnia, sleep apnea, and fibromyalgia and the companys cozy relationship with the National Sleep Foundation.

The lawsuit, joined by eight other California counties, alleged that MyPillowknew or reasonably should have known that the marketing claims were likely to mislead consumers.

The lawsuit followed an investigation by Truth in Advertising, Inc., (TINA.org) a non-profit organization that provided information to California consumer protection officials.

As part of the California agreement, MyPillow must stop making claims it can't substantiate and must also pay $995,000 in civil penalties and give $100,000to homeless and domestic violence shelters in the state.

MyPillow is pleased to have reached an agreement with Alameda County," MyPillow CEO Mike Lindell said in a statement. "With this settlement, we are able to avoid a costly and drawn out court case and turn our attention back to our number one passion, our customers. As part of the settlement, MyPillow will make a $100,000 donation to nonprofit organizations in California that help the homeless and victims of domestic violence."

In a separate class action lawsuitrecently settledin San Bernardino Superior Court, MyPillow agreed to pay $5.00 per household to MyPillow purchasers who submit a claim form.

"Official pillow"

MyPillow must also stoppromoting its product as the official pillow of the National Sleep Foundation, after the TINA investigation found that the company had failed to disclose its financial connection withthe foundation to consumers.

Companies making millions fromunsupported health claims that are warned by TINA.org to halt their deceptive marketing practices are going to pay a price if they dont comply, said TINA.org Executive Director Bonnie Patton.

The California suit isn't the only issue that has Minnesota-based MyPillow tossing and turning at night. In August, the company agreed to pay $1.1 million to New York State,which alleged that MyPillow had knowingly failed to collect sales tax on pillows sold tosleepy New Yorkers.

Out-of-state companies like MyPillow cannot shirk their obligations to New York. Companies that fail to collect and remit applicable sales taxes harm the State and local governments something that cannot be tolerated, said New York Attorney General EricSchneiderman.

MyPillow also faces multiple class-action lawsuits that dispute company founder Michael J. Lindell's claim to be a "sleep expert," take issue with its use of the New York Times logo to imply that its products are endorsed by the newspaper, and assail the legitimacy ofMyPillow's buy-one-get-one-free offer.


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