Class action says Sprint didn't come through with promised deal

Lower rates, refunded termination fees, pre-loaded Visa cards didn't materialize, suit charges

By Truman Lewis of ConsumerAffairs

A Los Angeles County woman says Sprint defrauded her and at least 99 other California consumers with false promises of lower rates and three prepaid Visa cards, each worth $350.

Such representations was part of a common scheme to mislead consumers and incentivize them to purchase telephone services in spite of the inhibition brought about by the difficulty of installing them, Sylvia Nixon alleges in her class-action suit, which seeks a $5 million damage award against Sprint, Courthouse News Service reports.

Nixon says she took Sprint up on its offer and switched services in November 2014, after a salesman promised her Sprint bill would be half the cost of her previous provider. The salesman allegedly also said Sprint would pay her termination fee from the other provider and give herthree prepaid Visa cards with $350 on each.

But, says Nixon, her Sprint bill was far more than 50 percent of her previous bills, Sprint didn't pay her $1,500termination fee, and the company only gave hertwo Visa cards.

Sprint persists and continues to engage in these practice and will not cease doing so unless and until forced to do so by this court, she argues.

She is represented by attorneyTodd Friedman of Woodland Hills, Calif.

What to do

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