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New York City will cover the cost of jail phone calls

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Making a call from jail or prison can be prohibitively expensive for consumers behind bars

By Amy Martyn of ConsumerAffairs
May 2, 2019

PhotoNew York City is now the first city in the nation to allow inmates to make free phone calls from its jails, Mayor Bill de Blasio announced Tuesday.

Anyone who has served time knows that phone calls can be prohibitively expensive. The calls are typically made possible with the money from inmates commissary accounts, which in turn are often funded by friends or family on the outside.

The jail telecommunications industry for years has been dominated by only a few companies. Inmate advocacy organizations say the corporations are virtual monopolies that enjoy limited oversight by the Federal Communications Commission (FCC).

At Rikers Island in New York City, inmates paid 50 cents to make a call and 5 cents for each additional minute on the phone. The jail contracted with Securus Technologies, a prison telecommunications giant based in Dallas.

Under the new law in New York City, which was passed by the City Council in August but is only being implemented starting this week, the city will now cover the cost of 21 minutes worth of domestic calls every three hours per inmate.

For too long have people in custody faced barriers to basic aspects of everyday life that can help create a more humane jails, de Blasio said in a statement Tuesday. With free phone calls, were eliminating one of those barriers and ensuring that people in custody have the opportunity to remain connected with their lawyers, families, and support networks that are so crucial to re-entry into ones community."


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