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Supreme Court sides with Facebook over unwanted text notification lawsuit

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The plaintiff argued that Facebooks messages were similar to illegal robocalls

By Gary Guthrie of ConsumerAffairs
April 2, 2021

PhotoThe U.S. Supreme Court has decided in favor of Facebook in a lawsuit over unwanted text notifications the social platform sent. The ruling refutes a claim by the plaintiff, Noah Duguid, that the messages violated the federal ban on robocalls under the Telephone Consumer Protection Act of 1991 (TCPA).

Duguid tried to convince the Court that what Facebook was doing was similar to robocalls. He stated that Facebook essentially had the capacity to dial numbers without human intervention. Furthering his argument, he said that accepting Facebooks interpretation would unleash a torrent of robocalls. However, SCOTUS judges werent buying what Duguid was pitching.

To begin with, Duguid greatly overstates the effects of accepting Facebooks interpretation. The statute separately prohibits calls using an artificial or prerecorded voice to various types of phone lines, including home phones and cell phones, unless an exception applies, the Court stated in its opinion.

The Court said its decision does not affect that prohibition and that Duguids quarrel is with Congress because legislators didnt define an autodialer as malleably as he would have liked.

Facebook is happy, but lawmakers arent

Facebook was happy about the ruling and what it means for its ability to continue sending notifications to users going forward.

As the Court recognized, the laws provisions were never intended to prohibit companies from sending targeted security notifications, and the courts decision will allow companies to continue working to keep the accounts of their users safe, Facebook spokesperson Andy Stone said in an emailed statement.

However, lawmakers were less than pleased by the decision. Senator Edward J. Markey (D-MASS) and Congresswoman Anna G. Eshoo (D-CA) called out the Supreme Court for misinterpreting the TCPA.

They -- and 19 other lawmakers -- sensed that the Court might lean this way months ago and tried to convince officials to be as consumer-sensitive as possible. When their fears came true on Thursday, Markey and Eshoo castigated the Court for abandoning consumers and making it possible for a limitless number of new robocalls to enter peoples lives.

Today, the Supreme Court tossed aside years of precedent, clear legislative history, and essential consumer protection to issue a ruling that is disastrous for everyone who has a mobile phone in the United States, said the lawmakers in a joint statement.

It was clear when the TCPA was introduced that Congress wanted to ban dialing from a database. By narrowing the scope of the TCPA, the Court is allowing companies the ability to assault the public with a non-stop wave of unwanted calls and texts, around the clock.

Legislation may be coming

Markey and Eshoo are not giving up on this issue. They say theyll act to make right what the Supreme Court got wrong by introducing legislation to amend the TCPA, fix the Courts error, and protect consumers.

If the Justices find their private mobile phones ringing non-stop from now until our legislation becomes law, theyll only have themselves to blame, Markey and Eshoo added.


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